Can I have some free Eastern Boarder stickers? [Back to Top]

Sure you can, either stop in the shop, place an order with us or send us a self addressed stamped envelope and we will hook you up. 


How do I get sponsored by Eastern Boarder? [Back to Top]

Every rider or skater who supports Eastern Boarder on a pro or AM level started pretty much with this question. The best way is to hang out around the shop, skate with the guys, go to the same mountain we ride at, or help dig the trails. If you do these things and your good, it will happen on its own. If you want to send us videos or links please do, info@easternboarder.com 


How many years has Eastern Boarder been in business? [Back to Top]

 
Eastern Boarder was started in Fitchburg Massachusetts back in 1989 with the goals of providing the best products and customer service to the Skate, Snow and BMX community. 

Still owned and operated by the original founders, this same philosophy has made us one of the premier shops in the country. 

Eastern Boarder now has 5 retail locations in LeominsterWorcesterNatick,Danvers and Nashua, NH as well as an online store. 

With back to back Best of Boston awards as well as being named "Coolest Shop in the Country" by Snowboarder Magazine we at Eastern Boarder are looking forward to many more years of providing the highest quality service and gear for you.

best of boston and best snowboard shop in new england
coolest shop in the country - snowboarder magazine

Northeast Shop of the Year - Transworld magazine


How quickly will my order ship from Easternboarder.com? [Back to Top]

 Orders placed before 3:00PM EST Monday-Friday will ship same day. Orders placed after 3:00PM EST will ship the following day, orders placed after 3:00PM on Friday or during the weekend will ship Monday.


What is your return policy? [Back to Top]

 


easternboarder.com return policy

If within 30 days of receipt of your order you may return unused, in new condition items for refund, exchange or store credit. (See conditions of specific items below) Standard manufacturer warranties will also be honored. Email us for warranty info on any items.

shoes & snowboard boots
• Shoes/boots must be unworn and in new condition and in the original undamaged box.
• Once the shoes/boots have been worn, they cannot be returned.
• Before you wear your new shoes/boots outside, try them on inside to be sure they fit properly

clothing & outerwear
• Clothing must be unworn and in new condition, with original packaging intact.
• Worn clothing is not returnable.

skateboards
• Skateboards must be unused, without griptape, and never had trucks installed.
• Once a skateboard has been used, it cannot be returned.

snowboards
• Snowboards must unused and in new condition.
• Once bindings have been installed on a board, it is not returnable.

videos
• Videos must be unopened and in original packaging.

closeouts
• You may return closeout items within 10 days of purchase for store credit ONLY
• Item must be unused with all original packaging and tags intact

how to return or exchange items
If you would like to return or exchange an item you purchased from us, please fill out the form on the back of your receipt. 

If you have any questions about returns or exchanges, please email us at returns@easternboarder.com

We recommended that you ship your return using a carrier that is capable of providing proof of delivery if necessary.


Where are your stores located? [Back to Top]

Shop Hours: Monday - Friday: 11am-8pm. Saturday: 10am-8pm. Sunday: 12am-5pm.

 


Why can't I add an item to my cart? [Back to Top]

If you are having difficulty adding an item to your cart it may be out of stock, please call 888-360-FLIP or email info@easternboarder.com to see if we can locate the item for you.